Contact Us

Please read before contacting us.
If you send us an e-mail inquiry with the following information, we will return the same answer. Please understand this beforehand.

After delivery (items with tracking codes), delivery is handled by the post office, and we have no information beyond the tracking code even if you inquire. We apologize for the inconvenience, but please ask the post office. Thank you for your cooperation.

Please note that the delivery time is 7 to 10 days, but it can be delayed on weekends and holidays, so please allow about 2 weeks for delivery.
Delays are more likely to occur during the year-end and New Year holidays, Chinese New Year (Spring Festival), and vacation season.
*Price includes shipping.
*Stock status of items available on the website are in stock. Sold-out items are awaiting delivery.

*For inquiries about purchased items, please provide us with your order number.
For items purchased through parallel sales, private imports, or auctions, please contact the source of purchase.
Please contact the seller of the item you purchased.
*We will send you a tracking code after delivery. Please check before contacting us, as it may be sorted into a folder such as junk mail.

下記メールアドレスには、返信メールが届かない場合が多いため、なるべくご利用をお控えください。
@docomo.ne.jp @ezweb.ne.jp @softbank.ne.jp @icloud.com
 

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