Terms of service

These Terms of Use are various product catalogs issued by Bamboo Hornet Inc. and websites operated by our company. We have established the terms of use for mail-order services related to products sold in Japan.

Article 1 (Application of these Terms of Use)

In using this service, except for those that are not naturally applicable due to the nature of this product, these terms of use shall apply equally to all customers who have completed our purchase procedure, and customers shall apply to our catalog. Please use this service after fully understanding the description of these Terms of Use.
If the Company separately establishes rules and regulations regarding this product or this service, those rules and regulations shall take precedence.
If there is a conflict between the contract between you and us (including the case where the contract conditions are stated in the customer's order etc.) and the provisions of these Terms of Use, these Terms of Use will take precedence. It shall be applied to.

Article 2 (Contents of this service)

In accordance with the provisions of these Terms of Use, the customer may purchase this product through this service according to the conditions described in our catalog (standards, prices, delivery methods, precautions for use, etc., but not limited to these). However, due to the nature of this product, some parts of this product may be excluded from the scope of this service without prior notice or notice due to the standards prescribed by our company, or due to the circumstances of the manufacturer or our company.
Customers can use the various services provided on this site in accordance with these Terms of Use and the precautions for use posted on this site.
The service area of ​​this service is within Japan. However, if the non-delivery area is listed in our catalog, this is excluded. In countries other than Japan, we will separately discuss and provide terms and conditions as long as they can be delivered.
For purchase applications for this product that require a quote at the price listed in our catalog, and for other orders that require a quote for our convenience, please refer to this product. Prices and shipping are subject to quotation.

Article 3 (How to order this product)

Customers can place an order by the method specified below. However, the ordering method may be limited depending on the type and quantity of the custom-made product and other products.
Ordering via the Internet: Please enter the necessary information on the shopping cart ordering screen of this site.
For details on how to use this site, please refer to our catalog and the relevant page of this site.
Your order shall be valid when we receive your order in accordance with this section. If the order data from the customer cannot be received due to a communication problem, etc., or if the necessary items to be stated in the order are incomplete, it is considered that the order has not been valid. In this case, the Company shall not be liable for the customer's inability to purchase this product and any damages caused in connection therewith.
The sales contract regarding the order of this product from the customer shall be concluded when the Company receives the order in accordance with this article. However, this does not apply if we promptly decline the order after receiving the order. In this case, the Company shall not be liable for the customer's trust in the conclusion of the sales contract and any damages caused in connection therewith. In addition, if it is particularly necessary for us, we will separately conclude a sales contract or change the sales conditions.
If there is a cost related to the customer's request regarding the order, we shall be able to bear the cost.

Article 4 (Change and cancellation of order)

You may change or cancel your order within 7 days of receiving this product, as long as the product is unused and has not been altered or deformed by you. you will promptly return this product to our address notified from the inquiry window. In that case, the shipping fee shall be borne by the customer.
Refunds will be paid within 5 business days after the product arrives at our office and its condition is confirmed.

    Article 5 (Shipping of this product)

    The Company will ship the Products to the Customer based on the Customer's order. However, the Company may determine the shipping date in each case depending on the type and quantity of the Products ordered, the date and time of the order, and other factors.
    The shipping date and the date of delivery of the Product to the customer are different. When placing an order for the Product, please refer to the estimated number of days required on the Company's website. Please note that the Products may not be delivered within the required number of days for transportation by region due to reasons related to the transportation environment such as weather, traffic congestion, road construction, etc., the time of shipment of the Products (year-end and New Year vacations, summer vacations, mid-year gifts, year-end gifts, etc.), and other reasons, and that the Company shall not be liable to the Customer in such cases.

    Article 6 (Delivery of this product)

    Delivery of this product is completed when the customer delivers it to the registered delivery address or the delivery address specified at the time of ordering (however, we may limit the delivery address that can be specified). will do. For heavy items and large items, the delivery method specified by us (on-board delivery, etc.) may be used. The customer is required to stamp the receipt stamp on the delivery company's slip when receiving this product.
    If you cannot confirm your nameplate, we may not be able to deliver this product. If the customer delivers this product to a place other than the one registered or designated, the recipient's identity may be confirmed by presenting a driver's license, health insurance card, passport, etc. (In this case, we will make a note of the address, name, registration number, etc. written on your driver's license, health insurance card, passport, etc.)

    Article 7 (Rejection of receipt, etc.)

    If the customer does not accept the receipt of this product, or if delivery to the destination is not possible due to other circumstances on the customer side (including the case of absence), the Company will naturally cancel the sales contract for this product. It is considered that it has been done. In such a case, the customer will be required to pay the amount equivalent to this product and other damages of the Company. However, this does not apply if the Company approves the special handling in light of the nature, type, quantity, delivery system, etc. of this product.

    Article 8 (Inspection of this product)

    The customer will check the name, model, and quantity, and inspect for damage, deformation, defects, and nonconformity within 3 days after receiving this product, and if there is a rejected product, it will be listed on our website within the relevant period. Please notify us of your inquiry.
    If we do not notify you within the relevant period, we can consider this product to have passed your inspection.

    Article 9 (Measures in case of failure)

    If all or part of this product fails due to the inspection in the preceding article, if we check the applicable product and determine that it is a defect caused by a reason that is clearly attributable to us alone, we will promptly We will deliver a substitute (in the case of a service, re-provide it), or based on the customer's instructions, we will refund the price of the rejected part of this product.The customer is responsible for creating the delivery slip, etc. related to the return.


    Article 10 (Exemption from Force Majeure)

    Due to natural disasters (including but not limited to earthquakes, floods, and fires), amendments to laws and regulations, dispositions based on the exercise of public authority, transportation troubles, labor disputes, and other unavoidable circumstances, delays in product delivery or products If delivery is not possible, we will notify the customer within a reasonable period of time according to the circumstances. The Company shall not be liable for any damages and expenses incurred by the customer.

    Article 11 (Overdelivery)

    If we deliver a quantity of this product that is larger than the ordered quantity due to reasons attributable to us, we will contact the inquiry counter and promptly return it to our address notified from the inquiry counter. .. In that case, we will bear the shipping cost.

    Article 12 (Handling of returned / exchanged products)

    We will not accept returns or exchanges after the inspection period stipulated in Article 8 for any reason.

    Article 13 (Obligation regarding how to use this product)

    The customer shall place an order on the premise of each of the following items regarding the usage of this product. The Company shall not be liable for any damage caused to the customer or a third party by using this product if the customer or a third party uses this product contrary to the premise of each of the following items.

    (1)About custom motorcycles

    Custom motorcycles may not be covered by the bike manufacturer's warranty.
    Although we meet the safety standards, we do not guarantee all safety. It is motorcycles that enjoys the design by making the design of the show model as the same as possible, and it is the purchaser's own responsibility for running on public roads. Please understand the following conditions before purchasing.

    (2) About the use of custom motorcycles and custom parts

    Custom motorcycles are fun to design.
    In order to disassemble the normal car and add different parts, we will cut it, make holes, weld it and add it to match the normal car. Small scratches and scratches are generated during processing. The additional parts are not genuine parts. The colors may be slightly different, and there may be slight gaps at the mating points.
    All K-SPEED products are custom cars or custom parts products, and are different from mass-produced products of commercial manufacturers. Processing may be required for installation.
    In addition, the sales system does not have a maintenance system or aftercare system similar to that of commercial manufacturers. Please understand that even if you are required to provide the same service as a commercial manufacturer, you cannot purchase it. (Providing alternative vehicles, obtaining moped type 2 numbers, etc.)

    • Since it is not a mass-produced product, there are places where we provide a combination of commercially available parts, and the specifications of some parts may change without notice.
    • Some parts have been changed from the catalog and photos to comply with Japanese security standards. (SIAM STREET, TOKYO STREET, Jungle Cub, etc.)
    • Installation and use of custom parts is at the purchaser's own risk. Any damage or damage that may occur during installation or use is not covered by the warranty.
    • Adding custom parts may void the bike manufacturer's warranty.
    • The addition of custom parts may change the balance and air resistance and affect driving performance, but any such effect is not covered by the warranty.
    • By adding a larger size tire, fuel efficiency and acceleration will also differ.

    Custom cars are not recommended for those who require the same performance, paint condition, and balance as commercial cars. Please choose a normal car.

    Article 14 (Product Warranty)

    We are satisfied if the engine does not start, electrical system troubles (blinker does not blink, horn does not sound), etc. are found within 3 days after receiving this product due to reasons attributable to us. We will repair or replace this product on condition that you receive a written notice stating the details. In this case, the Company shall be able to request repairs from the manufacturer of this product. Custom-made products are not covered by this warranty.
    The Company shall be able to apply the manufacturer's warranty if there is a manufacturer's warranty for this product.
    If any of the following items apply, this warranty will not be applicable even within the warranty period.

    (1) Problems caused by use for purposes other than the intended purpose
    (2) Problems when using this product for aerospace equipment, nuclear equipment, weapons, weapons and other military applications
    (3) Problems due to carelessness or mistakes in customer handling, etc.
    (4) Problems caused by natural disasters (including but not limited to earthquakes, fires, and floods)
    (5) Standards, uses, precautions for use, usage conditions, drawings and other matters related to this product in our catalog, and defects due to use that do not comply with the description of the package insert of this product (including accessories) and other indications.
    (6) Problems caused by processing, repair, modification, disassembly, etc. by the customer
    (7) Problems caused by other devices, etc.
    (8) Problems due to inexperienced or unexpected purposes and methods of use, etc.
    (9) Problems caused by the customer using the product in violation of the provisions of these Terms of Use, etc.
    (10) The customer resells this product to a third party, and defects found or occur after resale, etc.
    (11)In addition, when the Company's catalog stipulates that repair or replacement is not permitted.

    Repairs or replacements that are not covered by this warranty will be charged and you will need to pay the amount specified by us separately.
    In addition, regardless of the changed part, if the specification is changed within 3 days after receiving this product, it will not be subject to initial failure from that point.
    Repair or replacement may not be possible depending on the nature, date of manufacture, and standard of this product.

    Article 15 (Revision of prices, standards, etc.)

    The Company shall be able to modify or change the price, standard, specifications, shipping date, order unit quantity, etc. of this product and discontinue the handling of this product without prior notice.
    Such corrections, etc. shall be made known by changing the contents of this product on this site (including deletion due to discontinuation of handling) or by other methods at our discretion.
    If the customer orders this product after the amendment, etc., the customer shall approve the amendment, etc. However, we will not inform our customers of minor modifications or changes (including changes in appearance and packaging) that do not affect the standards or specifications described in our catalog.

    Article 16 (Payment)

    Payment of the purchase price, fees and consumption tax of this product purchased shall be made by the method described in our catalog, and the payment method, payment conditions, etc. specified by the customer may be changed at our convenience.

    Article 17 (Reception of inquiries)

    We accept various inquiries from customers regarding transactions of this product as described on our website.

    Products purchased from parallel imports, etc.

    We will not respond to inquiries regarding defective products, scratches, or installation of products purchased from other than regular sales. It will not be returned or initially defective. Please contact the place of purchase.

    Article 18 (copyright)

    The customer may not use or use any information provided through this service other than the method permitted by the copyright law without the permission of the copyright holder.

    About the use of trademarks and photographs

    Bamboo Hornet, the official distributor of K-SPEED in Japan, manages the trademarks owned by K-SPEED.
    Unauthorized use of copyrighted works such as trademarks, logos and photographs is prohibited. Please note that a license and contract are required in advance.
    If the product is used for commercial purposes except for personal purposes, we will charge 30,000 yen / month for each item retroactively from the time of use.

    If a problem arises in violation of the provisions of this article, the customer shall not cause any inconvenience or damage to the Company and shall resolve the problem at his / her own risk.

    Article 19 (Handling of personal information)

    The contents of "Bamboo Hornet Inc. Privacy Policy" shall be applied to your personal information.

    Article 20 (Prohibited matters)

    The customer shall not perform any of the following acts when using this service.

    • Acts that interfere with the operation of this service and may interfere with this service
    • The act of ordering using the name of another person or a false name
    • Acts that cause inconvenience, disadvantage or damage to other customers, third parties or the Company, or acts that may cause them
    • Acts that infringe or may infringe the copyrights or other intellectual property rights, privacy or other rights of other customers, third parties or our company
    • Acts of illegally accessing this site and falsifying information
    • Acts of sending or writing harmful computer viruses or programs related to this site
    • Acts that violate public order and morals or other acts that violate laws and regulations, or acts that may cause them
    • Act of transferring contractual status to a third party by using this service
    • Other acts that the Company deems inappropriate
    Article 21 (Our disclaimer)

    We are only responsible for the standards of this product listed in our catalog, and we do not guarantee the suitability and usefulness of this product, compatibility / compatibility with other products, sales period, or any other guarantee.
    Regarding direct, indirect, consequential, incidental or special damages or other damages, losses and disadvantages that occur with respect to this product and this service, we will be the manufacturer of this product as stipulated by the Product Liability Law. In some cases, we shall not be liable at all except for the responsibility of the manufacturer, etc. stipulated by the law.
    If the customer violates the precautions for use, the customer shall not have any right to claim compensation or compensation against the Company. For damages caused to the customer by this service, the price of this product that caused the damage purchased by the customer will be the upper limit.

    Article 22 (Interruption and suspension of this service)

    The Company may suspend or suspend all or part of the use of this service without prior notice, notice, or notice to the customer in the following cases.

    • When a system or device such as an order is placed or malfunctions due to a natural disaster (including, but not limited to, earthquakes, floods, and fires), a power outage, or a line failure of a telecommunications carrier.
    • When there is a risk that delivery of this product may be difficult due to natural disasters (including, but not limited to, earthquakes, floods, and fires), the enactment and abolition of laws and regulations, labor disputes, and other unavoidable circumstances.
    • When it is necessary to perform maintenance or maintenance of the system or equipment such as ordering
    • In addition, when we judge that it is necessary for the operation of this service
    Article 23 (Disclaimer regarding Internet services)

    When the customer use this site to browse information or receive services, you will use it at your own risk in accordance with these Terms of Use, as well as individual precautions, rules, and laws stipulated for each service.
    The Company is striving to improve the quality of the information and services provided by this Internet service, but shall not guarantee the safety, certainty, and usefulness of the products, information, services, etc.
    Although The Company give due consideration to security against information leaks, please be aware that there is a risk of information leaks even in that case, and please note that it is not always safe.
    The Company shall not be liable for any damages caused by using this Internet service (including damages caused by non-delivery of orders using this site) unless we have intentional or gross negligence.
    The Company shall not be liable for any trouble caused by using this Internet service other than the normal usage.

    Article 24 (Revision of rules, etc.)

    The Company shall be able to revise, change and amend these Terms of Use.
    When revising these Terms of Use, we will notify you by posting the content of the revision, the effective date and other necessary matters on our website before the effective date of the revision.
    The revision of these Terms of Use shall be applied from the effective date specified at the time of notification.

    Article 25 (Handling when some provisions are invalid or excluded from the agreement)

    If any provision of these Terms of Use is invalid or excluded from the agreement under applicable law such as statute, order, rule, etc., the provision may be amended or amended only to the extent necessary to comply with the applicable law. It is considered to have been deleted. Other provisions of these Terms of Use shall remain in full force and effect.

    Article 26 (Consultation resolution)

    Matters not stipulated in these Terms of Use will be handled in consultation with the customer in consideration of the purpose of these Terms of Use.

    Article 27 (Agreement Court of Jurisdiction)

    The Kanagawa District Court shall be the exclusive agreement jurisdiction court for the jurisdiction of all disputes regarding this product and this service.

    August 1, 2020

    Address: 2 Katsuradai, Aoba-ku, Yokohama-shi, Kanagawa
    Company name: Bamboo Hornet Inc.
    Representative: Naoshi Matsutake