Refund policy

(For legal purposes, the Japanese version is the official version, as it is the one used by the translation software.


Changes or cancellations of orders ("cancellations, etc.") may be made from the time of order up to three (3) days after receipt of the Product, provided that the Product has not been used, altered, or deformed by the customer.
Cancellation is possible after the order has been placed and the Product has been delivered and received.
Cancellation is not allowed until the order arrives at the customer's premises, as the delivery company will place the order and begin delivery operations after the order has been placed.
Upon receipt of the Product, the Product must be promptly returned to the address provided to us by our contact person. In such a case, the customer shall bear the shipping and return shipping costs.
Refund will be made within 5 business days after the product arrives at our company and its condition is confirmed.

Defective products will be handled within 3 days after delivery if there are any deformities that may cause problems in driving when the product is opened.
After the product has been installed in the vehicle, we will charge for any reason.